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AI Data Privacy and Security

In ChartFactor, we prioritize the security and privacy of your data. As part of our commitment to transparency, we want to provide you with essential information about how your data is handled when interacting with the Studio Assistant.

Overview of Data Transmission

The Studio Assistant relies on OpenAI's robust API platform to provide intelligent and conversational interactions. All data exchanged between the Studio Assistant and OpenAI is subject to stringent privacy protections.

Data Sent to OpenAI

When you interact with the Studio Assistant, the following types of data may be transmitted to OpenAI:

  • Schema Metadata: This includes detailed information about the structure of your data, such as table names, column names, and their respective types. This information is essential for ensuring that the Studio Assistant can appropriately interpret and process your requests.

  • Aggregate Data: We may send aggregated metrics that summarize information without revealing specific details about individual users or transactions. This ensures that while we gain insights and improve functionalities, no personal data is exposed.

Data Usage and Security

  • We want to reassure you that, based on OpenAI's current terms of service, the data you send to the OpenAI API service is not used for training their models. However, we recommend reviewing OpenAI's official documentation regularly, as their policies may change over time. Your data remains confidential.

  • All communications with OpenAI’s API are conducted over HTTPS, ensuring that the data transmitted is encrypted and protected from unauthorized access.

How to Inspect and Audit Data Flow

To maintain transparency, you can inspect or audit the data flow during your interaction with the assistant. Here’s how:

  1. Open your browser’s developer tools.
  2. Navigate to the "Network" tab, where you can monitor network requests.
  3. Filter the network activity by searching for "assistant" to observe the data being transmitted.

Ongoing Documentation Updates

We are committed to keeping our privacy and data flow documentation current and comprehensive. This will include detailed descriptions of our data handling practices, along with visual diagrams that illustrate the process flow. We strive to empower you with the knowledge needed to understand our data practices fully.

For further information, please feel free to reach out through our support channels.